Contracts Manager - Parking

About us
At the Royal Borough of Kingston upon Thames we are an ambitious, forward thinking London Borough with a substantial growth and regeneration agenda. The ambition is matched by the recognition to preserve and enhance our historical buildings, parks and gardens; improve our association with the Thames; and continue to be one of the best shopping destinations to visit in the UK. Our offices are located in the town centre just a few steps from the ancient market, thriving town centre and the waterfront.

We offer the chance to join a forward thinking organisation that is committed to transforming its business and improving outcomes for residents and driving improved value for money. We have a modern working environment for our staff allowing you to work flexibly whilst on the move from your mobile or Chromebook, and at home following the introduction of Google Mail and Apps which have acted as a key enabler for collaborative and streamlined working.

About the role
The role reports directly to the Corporate Head of Service for Contracts within the Contracts and Commercial department, and is responsible for leading a team delivering a professional and customer-focused service through the successful management of the parking contract. Post holders will develop and implement innovative approaches to drive continual service improvements for residents while contributing to the Council’s vision to improve local air quality and enhance social value.

About you
We are looking for a candidate with experience and a proven track record of achievement in management of parking services with strong leadership skills, modelling a performance culture and constructively building achievement, confidence and skills in others. Our candidate is someone who can work successfully with key stakeholders including Members, residents, businesses, communities, partner organisations and other public services. They will have an excellent knowledge and record of contract management, with proven commercial skills and evidence of delivering significant efficiencies and service improvements in a Public Sector organisation. 

The ideal candidate will be have a degree or relevant professional qualification, have excellent customer and communication skills, be politically astute and able to build high levels of credibility, and make an impact quickly.

Benefits we offer
Kingston Council has good access to central London and our offices are a short walk from the station based in the middle of the historic and vibrant high street next to the open spaces of the river Thames, offering a wide range of shops, restaurants and leisure facilities; all making for a desirable place to live and work.

The successful candidate will have access to a wide range of staff benefits, some of which include:

• 29 days annual leave - In addition you will receive 8 statutory bank holidays
• Local government pension scheme
• Interest free season loan ticket
• Cycle to work and Zip Car Scheme
• Discounts on a range of local shops, restaurants, gyms and leisure centres
• Comprehensive Learning and Development programme
• A forward thinking and networked organisation where employee’s views are valued.
• Modern and flexible working environment allowing employees to benefit from agile working practices.