IT Support Analyst (Cyber)

Use your expertise to make a lasting impact

At Waverley Borough Council, we’re proud of our commitment to delivering high-quality services to our communities.

About the Role

This is an opportunity to be a key part of the IT Team focusing on Cyber Security for the organisation. It is a pivotal role in the team, being the main point of contact for managing, maintaining and developing existing security solutions, processes and procedures.

You will be working closely with other members of the IT Team, staff at all levels of the organisation and our elected Councillors. You will also represent the organisation at events to maintain our relationship with the South East Government Warning, Advisory and Reporting Point (SEGWARP) to learn from and share information to help with security across government bodies.

The main parts of the role cover areas such as OS and Application patching compliance, phishing awareness and testing, vulnerability reporting and remediation across Windows and Linux Operating Systems. Monitoring and administering other security products deployed on our estate such as SIEM / EDR / Network estate scanning tools.

The role also involves being part of peer review for new systems, and changes to existing policies for firewall / 365 compliance & governance and maintaining / creating policy and procedure documents.

About You

The right candidate for this role should have;

- A Cyber Security based qualification and previous experience in the field

- Experience writing policy, procedure and incident reports

- Experience in supporting, developing and administering security systems such as Endpoint Detection and Response, Firewalls, OS Patching tools and a SIEM solution.

- Experience of working in an IT support environment

- Experience of a security health checks to prepare and implement vulnerabilities remediations

- The ability to clearly communicate both written / verbally at all levels of an organisation

- Willingness to learn, share knowledge with others and be able to identify alternative / new security solutions.

What We Offer

In return for your valued contribution, we offer a competitive benefits package which includes:

- Hybrid and agile working policies

- Training and development opportunities including apprenticeships

- Generous annual leave and flexi time

- An employee assistance programme

- Membership of the Local Government Pension Scheme

You can find out more about working at Waverley and our benefits by visiting: Jobs | Waverley Borough Council

Ready to join us?

Apply now and help shape the future of Waverley. For an informal conversation, please contact Jamie Hill, IT Infrastructure Manager and jamie.hill@waverley.gov.uk

Strictly no agencies

The closing date for application is 9am on the 27th November 2026 and we anticipate interviews being held on 7th December 2026.0

Equality and Inclusion Statement

The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences – we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility here - Working at Waverley Borough Council | Waverley Borough Council

We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility here - Working at Waverley Borough Council | Waverley Borough Council

Please note we do not accept applications after the stated closing time.

Right to work in the UK will be checked as part of the interview process

Information

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.

All submitted information, whether supported by AI or not, must accurately reflect the applicant’s own skills, experience, and qualifications.

Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.

From April 2027, Guildford Borough Council and Waverley Borough Council will become part of the new West Surrey unitary council, following the government’s confirmed plans for local government reorganisation across Surrey. This change will see the current twelve councils replaced by two new authorities, East Surrey and West Surrey, with West Surrey taking responsibility for the areas currently served by Guildford, Waverley, Runnymede, Spelthorne, Surrey Heath and Woking.

As we move towards this transition, our focus remains firmly on delivering high‑quality, value‑for‑money services and staying true to our shared organisational values of Collaboration, Wellbeing, Trusted, Value for Money and Professionalism.

We recognise that any period of organisational change can bring questions, particularly regarding future structures and working arrangements. Throughout this process, we are committed to supporting our colleagues with transparency and care prioritising wellbeing, maintaining a trusted and open dialogue, and ensuring continued access to learning and professional development opportunities.

While the exact shape of the new West Surrey Council beyond 2027 is still being developed, joining us now means becoming part of an organisation where collaboration thrives and where your contribution will directly influence one of the most significant local government transformations in decades. You’ll gain valuable experience, play an active role in shaping the future of public services across West Surrey, and work within a team committed to professionalism and delivering outstanding outcomes for our communities.

Together, we will ensure a smooth transition and continue to deliver exceptional services for residents both now and into the future.