Business Support Officer

Job Title: Business Support Officer (Transport Department)
Location of work: Earlswood Depot, Redhill, Surrey
Salary: £31,062 - £32,445 per annum (pro rata for part time)
Hours: 36 hours per week 
Basis: Permanent, Full time

About the Role
We are looking for a self-motivated person to work with us in our Transport team, supporting the delivery of our statutory services, vehicle administration, and associated work.

Working with operational managers, HGV Mechanics and other business support officers, you will use your excellent administrative, customer service and IT skills to support the Council’s in-house fleet services and Taxi Licencing administration at our Earlswood Depot. 

If you have strong attention to detail, are enthusiastic and can hit the ground running, we’re keen to hear from you! 

Some of the duties include:
•    Support the day-to-day administration of taxi licensing and fleet operations
•    Verify and process driver, vehicle and compliance documentation, including insurance, MOTs and licensing paperwork
•    Coordinate appointments, retests, suspensions and vehicle compliance processes
•    Maintain accurate records and update fleet management systems and operational databases
•    Provide administrative support for drivers’ hours, tachograph compliance and vehicle defect management
•    Assist with parts ordering, workshop administration and operational paperwork processing
•    Deliver professional customer service and reception support for drivers and visitors
•    Work closely with licensing, fleet and operational teams to ensure compliance with procedures and regulations

About the Person
•    Excellent written, spoken communications and IT skills are essential.
•    Experience of working on projects would be an advantage.
•    You will need to be comfortable and confident with internal and external stakeholders
•    You are able to work both independently and as part of a team.

Staff Benefits
In exchange for your expertise, experience, and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.

We provide you with competitive annual leave and contribute 22.1% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.

Additional Information 
For an informal discussion about the role, please call Anthony Hathaway, Transport Manager on 01737 276614.

We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.

Closing date: Thursday 18th June 2026 at 23:59hrs
Interview date: TBC

*On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. 

All submitted information—whether supported by AI or not—must accurately reflect the applicant’s own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.

Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change.

Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.

Local Government Reorganisation 
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.

Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.

Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead

See 'Who we are' as a council, to find out more about us.