Independent Living Team Leader
About the role:
- Independent Living Team Leader
- To manage a team of officers who support tenants in extra care and sheltered accommodation with the purpose of providing support for the elderly, disabled and vulnerable to live independently and confidently within the borough of Woking.
- Monday-Friday - 37 hours per week flexible. Office hours 8am-6pm, core hours 10am-4pm.
- Hale End Court. 63-65 High Street, Old Woking. GU22 9GB
About the team
- Ensuring the care and social needs of all tenants and visitors from the local community are met.
- You will assist with the leading, management and development of the team and ensuring an effective service is offered.
- Undertaking positive and effective communications with next of kin, our onsite care agency and external representatives such as health practitioners, activity providers and volunteers.
- To manage the teams who manage and support tenants in sheltered and family dwellings as well as an extra care scheme including the installing and maintaining telecare equipment and providing tenancy sustainment support to borough tenants. You will bring the two teams together as one. Form strong links with all partners, agencies, voluntary, community and faith sectors to ensure a holistic service provision especially involving social care and health agencies. Coordinate support for the residents and sign posting with other agencies and the voluntary sector. Engage with clients and residents and support the team in providing a holistic service.
DBS Check
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children. As this job involves contact with vulnerable groups, successful applicants will be required to obtain a certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
Employee Benefits:
- Annual leave entitlement of 23 days rising to 30 days (maximum) in line with continuous service
- Flexi time scheme with the opportunity to take up to 2 days flexi leave per month
- Local Government Pension Scheme
- Employee Assistance Programme
- Enhanced maternity, paternity and adoption leave
- Discounted leisure gym membership and free swimming
- Season ticket loans
- Cycle to work scheme
- Free eye tests
- retail discount scheme
About you:
- Strong IT Skills including good use and knowledge of all Microsoft Office products.
- Good written and verbal communication skills.
- Good organisational skills.
- Team Leadership skills.
- Practical caring skills.
- Flexible and adaptable.
- Proven ability to manage multiple tasks and work to deadlines.
- Ability to co-operate and contribute constructively in a team and work on own initiative.
Shortlisting criteria:
- Experience of working in an extra care / independent living / care home / sheltered environment for a minimum of 2 years.
- Knowledge of the roles and responsibilities of other agencies.
- Experience of supervising staff and volunteers.
- Experience of working in a multi-disciplined environment.
What we will need from you:
- Documentary evidence that you are eligible to work in the UK
- References from your two most recent employers covering at least 3 years
- Completion of a medical questionnaire and declaration
- A full driver’s license
- Enhanced DBS checks
- Degree or NVQ level 3/4 or be willing to undertake this.
Who to contact:
For an informal discussion about the role, please contact Jess Newcombe, Living Well Manager by email jessica.newcombe@woking.gov.uk . We are happy to consider reasonable adjustments as part of the recruitment process.
Closing date:
- 8 June 2026 - 23.55pm
Interview date(s)
- 15 & 16 June 2026
How to Apply
Local Government Reorganisation (LGR) Statement
Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027.
Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change.
While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region.
UK Visa Sponsorship
We are unable to offer visa sponsorship for this role.
Applicants must already have the legal right to work in the UK.
AI Use in Applications
We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.
All submitted information—whether supported by AI or not—must accurately reflect the applicant’s own skills, experience, and qualifications.
Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.
Woking Borough Council is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and communities and provide reasonable adjustments to support candidates throughout the recruitment process.
Please apply online via the link provided.
