Housing Standards Support Officer
Woking Borough Council has an exciting opportunity for an enthusiastic person to join our busy and dedicated Housing Standards Team as a Housing Standards Support Officer on a full time, permanent basis.
Reporting to the Senior Housing Standards Officer, in this role you'll be responsible for supporting the improvement of housing standards across the Borough. You will provide advice and guidance to tenants and landlords, administer the licensing of properties within the Borough, arrange visits and inspections to properties, and support officers in taking appropriate enforcement action using a wide range of relevant legislation, including licensing, to reduce hazards in housing in the private sector.
We are looking for someone with experience in administration and an interest in the Private Rented Sector. This is a varied role suited to someone with excellent customer service skills, accuracy in data entry, and enjoys being part of a focused and driven team. It is important that you have a positive and confident outlook, experience of working with diverse client groups and can communicate accurately and effectively with a wide range of people.
In addition to administrative duties, you will also be involved in occasional visits to properties supporting Housing Standards Officers, supporting and attending meetings and forums, supporting some administration functions from the wider Environmental Health team, and other activities to support the requirements of this dynamic team.
Woking Borough Council offers in return:
- A competitive salary (£25,593 to £29,632 dependent on experience)
- Flexible benefits allowance
- 23 days annual leave + bank holidays
- Flexi time scheme
- Membership of the local government pension scheme
- Discounted health and leisure membership
- Excellent career opportunities for committed individuals.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.
For an informal discussion about the post please contact Anne Woodward, Senior Housing Standards Officer 01483 743 460 or Emma Bourne, Head of Environmental Health 01483 743 840.
Closing Date: 11 May 2026 - 23.55pm
Interview Date: 21 May 2026
How to Apply
Local Government Reorganisation (LGR) Statement
Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027.
Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change.
While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region.
UK Visa Sponsorship
We are unable to offer visa sponsorship for this role.
Applicants must already have the legal right to work in the UK.
AI Use in Applications
We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.
All submitted information—whether supported by AI or not—must accurately reflect the applicant’s own skills, experience, and qualifications.
Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.
Woking Borough Council is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and communities and provide reasonable adjustments to support candidates throughout the recruitment process.
Please apply online via the link provided.
