Technical Support Officer
Closing Date: 27/05/2026 at 09:00
Interview date: Week commencing 08/06/2026 (subject to change)
Are you a Planning Technical Support Officer experienced in validating planning
applications?
Do you have local authority experience and looking for a new challenge?
Are you passionate about the built environment and how our communities are shaped?
If you have answered yes to all three questions, then Elmbridge is here for you.
We are seeking a highly motivated talented individual to fill the role of Technical Support
Officer within our dynamic Business Support Team. The Business Support Team is the
engine room that supports the entire Planning Service. The team validates and registers all
planning applications, processes Planning Appeals, plays a key role in the administration
and monitoring of the Community Infrastructure Levy (CIL) and is responsible for leading our
programme of process review, system updates as well as driving and monitoring our overall
service performance.
A typical working day would look like
• Validating a wide range of planning applications
• Responding to enquiries from applicants, agents and members of the public
providing clear and professional advice
• Managing planning case administration from submission through to decision
• Supporting the coordination of planning appeals and enforcement cases ensuring statutory deadlines and procedural requirements are met
• Contributing to improvements in planning processes, system and digital tools to
enhance service delivery
This is more than a job opportunity; it is your chance to play a significant role in the
community and be an integral part of our borough’s development journey.
For an informal discussion about the role, please contact Amanda Leonard our Planning
Business Support Team Leader aleonard@elmbridge.gov.uk or Chris Burrows our Planning
and CIL Team Leader cburrows@elmbridge.gov.uk
Please read the job description and person specification for this role before applying.
About us
• Flexibility: we know you have to juggle work and life commitments and our approach
to hybrid working is there to support you.
• Wellbeing: when you thrive, Elmbridge thrives, which is why we have developed a
strong and varied wellbeing programme for our employees.
• The package: not forgetting our excellent pension, discounts with various local
businesses, and free employee parking at the Civic Centre. Plus, your birthday off
and time off between Christmas and New Year, no annual leave required.
How to Apply
Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2hrs to complete but we have prepared some guidelines to help you with the application as it’s such an important part of the process.
https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-application-form
To apply use the "Apply Online" button below, which will take you to our Applicant Tracking System ('ATS') where, once you have applied, you can log on to your online account at any time to view the status of any of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online and see whether you have been made a conditional offer.