Are you an enthusiastic team player, with a flexible approach? Do you have excellent customer services skills and thrive on a challenge?
We are looking for a Customer Services Apprentice, with great communication skills and a positive can-do attitude, to join our team.
Our Customer Services team is the first point of contact for residents and provides administration support to other council teams.
In addition to studying towards a nationally recognised qualification in Customer Services (NVQ Level 2), this role will also provide valuable work experience and the opportunity to learn and use a variety of software and IT systems.
The role will involve daily contact with residents and internal/external customers (face to face in reception, by e-mail and telephone) providing advice and guidance on a variety of enquiries we receive about the services we deliver.
If you are a team player with a flexible approach and willingness to learn; if you enjoy a challenge and have a ‘can-do’ attitude, then this role could be the ideal opportunity for you to launch a career in the public sector.
If you have any questions please e-mail firstname.lastname@example.org or ring 01883 732987.
We do not accept CV applications on their own – our application form must be completed.