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Senior Retail and Customer Service Assistant

  • Employer: Guildford Borough Council
  • Reference: D2/19/95828
  • Published: Wed 24/04/2019, 13:40 PM
  • Closing on: Sun 26/05/2019, 18:00 PM
  • Working Pattern: Full Time, Part Time
  • Hours: 37 hours per week. Potential job share 18.5 hours per week each.
  • Salary: £21,760 per annum (pro rata for part time)
  • DBS Check: No
  • Location: Guildford Museum

Heritage Services are looking to recruit for the post of Senior Retail and Customer Service Assistant. Based at Guildford Museum this position will be on a fixed term contract until 31st March 2020.  This is a full time post however we also welcome applications for part time, job share (18.5 hours per week). Please indicate which option you are applying for on the application form.

Guildford Borough Council manages and cares for a portfolio of heritage buildings of significant and varying historic interest, protected by listed status within conservation areas. The successful candidate(s) will work as part of a team and will supervise and participate in providing an effective information, reception and sales service to all visitors to our Heritage venues. They will provide Duty Management support ensuring the effective operation of all front of house services.

With a good standard of general education, you will also be able to demonstrate excellent customer care and communication skills.  Creativity, organisation skills and strong interpersonal skills are all essential qualities that we are looking for.

In return we offer a generous annual leave scheme and other staff benefits such as childcare vouchers and retail savings.  We also provide a generous pension package and pleasant working environment in the centre of Guildford.

We anticipate interviews being held week commencing the 3rd June 2019.

Downloads

  • Information for Candidates
  • Organisational Culture framework
  • Job description

How to Apply

Our preferred method is online application however if you do require a hard copy application pack please contact Human Resources, Guildford Borough Council, Millmead, Guildford GU2 4BB. Telephone (01483) 444111 (24-hr). Alternatively e-mail sally.nielsen@guildford.gov.uk quoting the relevant post number. We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers. Follow us on Twitter @GuildfordBC

Apply Now

  • Employer: Guildford Borough Council
  • Reference: D2/19/95828
  • Published: Wed 24/04/2019, 13:40 PM
  • Closing on: Sun 26/05/2019, 18:00 PM
  • Working Pattern: Full Time, Part Time
  • Hours: 37 hours per week. Potential job share 18.5 hours per week each.
  • Salary: £21,760 per annum (pro rata for part time)
  • DBS Check: No
  • Location: Guildford Museum

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