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map Surrey Heath Runnymede Spelthorne Richmond Elmbridge Kingston Epsom & Ewell Woking Guildford Waverley Mole Valley Reigate & Banstead Tandridge
This Vacancy has closed.

Adults Assessment & Income Assistant - Countywide

  • Employer: Surrey County Council
  • Reference: SCC/19/92144
  • Published: Thu 14/03/2019, 15:34 PM
  • Closing on: Thu 21/03/2019, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours hours per week.
  • Salary: £22,233 per annum for 36 hours per week
  • DBS Check: No
  • Location: Surreywide
Job Details

We have 3 full time Fixed Term Contract or Secondment vacancies available offering £22,233 per annum for 36 hours per week based at various local offices throughout Surrey (to be discussed at interview).

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 24 days annual leave, rising to 28 days after 2 years’ service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

Please note that access to the GCSX (PSN) network is required for this role, therefore a Basic Disclosure (DBS check) will be required to meet the Government Baseline Personnel Security Standards.

About the Role

A great opportunity has arisen for 3 enthusiastic and ambitious individuals to join our Financial Assessments & Income Collection service. Post holders will be the first point of contact and source of information for Surrey residents on how the council charges for care and support services. Assessment & Income Assistants will be co-located with Adult Social Care and finance staff in various settings across the county, and location preferences can be discussed at interview.

These are critical roles at the forefront of the service. Post holders will be required to explain the paying for care process, support residents to use the council’s online financial assessment and payment tools and to actively identify barriers to residents making regular payments of social care charges. You will be required to coordinate visits for officers where necessary, answer general telephone and email enquiries and allocate more complex casework where necessary.

We are looking for individuals with a flexible approach and a willingness to tackle a wide range of administrative and customer service activities. Flexible and agile working is supported and successful applicants will be encouraged to explore personal development opportunities across the service.

We look forward to hearing from you.

For more information please find attached to the bottom of this advert a full job profile.

Contact Details

For an informal discussion please contact Bernie Farmer on 07580 972237 or email bernie.farmer@surreycc.gov.uk

We look forward to receiving your application. 

Additional Information

This job advert closes at 23:59 on 21st March 2019.

Interviews will be held on 28th March 2019.

Please do not apply if you have been unsuccessful at interview stage previously for this role for any team across Adult Social Care in Surrey County Council as your application will not be considered for 2 months from your interview date.

Values and Behaviours

Our values are what support our vision, shape the culture and are crucial in delivering our corporate strategy. For more information about our values and behaviours please follow this link.

  • Employer: Surrey County Council
  • Reference: SCC/19/92144
  • Published: Thu 14/03/2019, 15:34 PM
  • Closing on: Thu 21/03/2019, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours hours per week.
  • Salary: £22,233 per annum for 36 hours per week
  • DBS Check: No
  • Location: Surreywide

Vacancy Location