Customer Service Adviser
2 full time and 1 part time
Contractual Hours – 36hrs per week
Salary: £21,461- £26,214
Do you have excellent customer service skills and a professional telephone manner?
Are you energetic and self-motivated?
Are you looking to grow in your next career move?
Well, in your new role as a customer service adviser working with us, you will enjoy working in a close-knit team to deliver and maintain the highest levels of customer satisfaction.
You will be assisting customers with access and information across a wide range of council services, using multimedia key contact channels and also dealing with visitor enquiries at our office in Esher. Your hours of work will be Monday- Thursday 8.45-5pm, Friday until 4.45pm. You will receive all the training you need to succeed.
If you’re interested in a career with the council, this is a great way to progress. We will invest in your learning and development to help you achieve your goals. Other benefits include:
- 23 days holiday, rising to 25 after 2 years
- Free car parking
- Season ticket loans
- Cycle to work scheme
- Annual health check
- Contributory local government pension scheme
For more information about the role please contact Karen Gibbs, Customer Service Manager firstname.lastname@example.org or visit http://careers.elmbridge.gov.uk to find out more about working for Elmbridge Borough Council.