Events Assistant

About the Role
Are you passionate about delivering outstanding customer service and supporting community events? Bourne Hall is looking for a proactive and friendly Events Assistant to help ensure our venue runs smoothly and remains a welcoming space for all visitors.
This is a hands-on role where no two days are the same. You’ll be setting up for events, assisting with AV equipment, maintaining the building’s presentation, and supporting both our Coffee Shop, bars and reception when needed working predominantly evening and weekend shifts.

Key Responsibilities
Customer Service: Welcome and assist visitors, providing helpful information about Bourne Hall.
Event Setup: Arrange furniture, equipment, and refreshments for meetings, Exercise classes and community events.
AV Support: Help hirers with audio-visual equipment and report any technical issues.
Cleanliness & Maintenance: Keep the venue clean and tidy and report any issues promptly.
Safety & Security: Carry out health and safety checks, act as a Fire Marshal, and provide first aid when needed.
Venue Security: Open and close the building securely.
Coffee Shop Cover: Step in to support the Coffee Shop and Bars during busy periods and staff absences.
Bookings & Admin: Use the Artifax system to check bookings and communicate changes to the Event’s Coordinator.
Reception Cover: Answer phones and assist at reception when required.
IT Systems: Use Microsoft Office and internal systems like Itrent for daily tasks.
Daily Checks: Complete handover and building check sheets to ensure smooth operations.

What We’re Looking For
A team player with a positive attitude and strong communication skills.
Someone who enjoys working in a busy, customer-facing environment.
Basic IT skills and a willingness to learn new systems.
Flexibility to work predominantly evenings and weekends.
Experience in events, hospitality, or facilities is a bonus – but not essential.
This role involves lots of Manual handling and is not desk based.

Why Join Us?
Be part of a supportive and friendly team.
Work in a vibrant community venue with a wide variety of events.
Opportunities for training and development.
Make a real difference to the experience of our visitors and hirers.

Advert End Date: 26 October 2026
Interviews and Assessments: 05 November 2026