Housing and Support Assistant - Waking Nights x 2

Housing and Support Assistant Waking Nights x 2
Salary £28,045 - £31,020 pa 
Hours 35 per week

Are you a caring, reliable individual who thrives in a role where you can make a 
real difference? We are seeking a dedicated Waking Night Housing and Support 
Assistant to help ensure the safety, wellbeing, and security of our residents 
throughout the night.

You will work at the White House, Kingston Road, Ashford within a small, 
committed team, providing cover from 9.45pm to 8.15am, on a pattern of 4 nights 
on, 4 nights off. The service operates 24 hours a day, 365 days per year. 

In this important role, you will provide a reassuring presence, conduct regular 
welfare and health and safety checks while responding appropriately to residents' 
needs and any incidents that arise. You will play a key part in creating a safe and 
supportive environment, helping residents maintain their licences and promoting 
their wellbeing.

You will also undertake a range of landlord responsibilities on behalf of the 
Council, including reporting maintenance issues, carrying out property inspections 
and health and safety checks, and supporting tenancy sustainment. Working 
independently and as part of a wider team, you will ensure that residents receive 
high-quality support and that accommodation remains safe, secure, and well 
maintained.

This is an excellent opportunity for someone with a strong sense of responsibility, 
good communication skills, and a commitment to supporting vulnerable 
individuals. 

In return, we can offer excellent conditions of service with a benefits’ package that 
includes flexible working hours, pension scheme and at least 23 days’ paid leave 
per year (pro rata for part time). 

If you would like to discuss this role further, please contact Vicki Ellis, Residential 
Service Manager, v.ellis@spelthorne.gov.uk.

Please note as part of the employment checks this post will be subject to an 
enhanced Disclosure & Barring Service (DBS) check.

Spelthorne Borough Council use the Microsoft Authenticator app as a secure way 
of accessing our network. Successful candidates will be required to use their own 
mobile device to download and use Authenticator.

Spelthorne Borough Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027.  Please see more information here Local government in Surrey is changing | Spelthorne Borough Council and also Future Surrey – Surrey LGR Hub

Under Local Government Reorganisation, TUPE (Transfer of Undertakings Protection of Employment) consultation started on 28 September 2026 and will run until 20 November 2026.

Please note that the consultation covers all directly employed staff with a contract of employment on 1 April 2027 and if you are successful in your application, you will be notified how you can feed into the consultation process if applicable.

Closing date: Tuesday 20 October 2026 (noon)
Interview date: Tuesday 3 November 2026

To apply please use the ‘apply online’ button.

CVs can only be accepted in support of a completed application form.

Unfortunately, we are unable to reply to all candidates. If we have not contacted, 
you within 3 weeks of the closing date then your application has been 
unsuccessful. All shortlisted applicants will be contacted via email after the 
closing date.

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