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Gypsy Roma and Traveller Advice and Guidance Officer
Surrey County Council
Reference: SCC/TP/287916/6024
Please note that this vacancy is not part of Surrey County Council, we are advertising this on behalf of a partnership organisation.
The starting salary for this role is £24,000 per annum +5% employer pension contribution based on a 28 hour working week.
Rewards and Benefits
- 5% employers pension contribution
- Employee Assistance Programme
- Paid volunteering leave
- Free on-site parking
- 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays
- Professional development opportunities
About the Organisation
Surrey Community Action is a purpose-led, not-for-profit organisation working to strengthen Surrey’s communities and voluntary sector.
We support charities and community groups through advocacy, representation, information and advice, while delivering projects that give people facing difficult circumstances a helping hand.
About the Role
This is a practical, people-focused role where you’ll work with members of the Gypsy, Roma and Traveller community who may be experiencing difficulties or struggling to access services.
You’ll provide clear, reliable information and guidance, helping people navigate issues such as housing, benefits and health. You’ll build trusting relationships, understand individual circumstances and work alongside other organisations to help people get the support they need.
You’ll also play an important role in improving understanding between the communities you support and local services, helping to make sure people’s needs are heard and that they can access appropriate support.
The role involves working across Surrey, so you’ll need to be comfortable working in community settings and travelling to meet people where appropriate.
We’re looking for someone who combines excellent communication skills with practical advice experience and a genuine commitment to supporting people.
Experience of working with Gypsy, Roma and Traveller communities would be valuable, but it is not essential. An openness to learning, listening and developing your understanding is just as important.
Additional Information
If you would like an informal conversation about the role and whether it is right for you, please contact our Office Manager, Liza Campbell on 01483 566072 or email info@surreyca.org.uk to arrange an informal conversation with our Head of Communities and Development.
For more information about the role and the person we’re looking for, please read the recruitment pack.
The close date for this role is 05:00pm on 15.10.2026 with interviews planned to follow. We will interview candidates on a rolling basis and reserve the right to close the vacancy before the deadline.
To apply for this role, please send a completed application form with a covering statement highlighting how your skills and experience matches our needs to Liza, as above, by 5:00pm on Thursday 15 October. CVs will not be accepted.