Intelligence Officer

Job Title: Intelligence Officer
Location of work: Town Hall / hybrid working, subject to service requirements
Salary: £29,733 - £37,902
Basis: Permanent, Full time

About the Role
We are looking for an Intelligence Officer to support Fraud Investigation Officers and the wider authority by delivering intelligence-led insight that strengthens both proactive and reactive counter-fraud activity. This is an important role within the Council’s counter-fraud function, helping to identify fraud risk, develop intelligence, support investigations and inform preventative controls.

You will apply the intelligence cycle to complex and sensitive information from a range of internal and external sources, using professional judgement to assess reliability, risk and proportionality. Your work will include undertaking intelligence-led enquiries, analysing information, producing intelligence products and management information, and ensuring that actions are recorded to an evidential standard using the Fraud Management System and related databases.

Working closely with internal services and external partners, including enforcement and regulatory bodies, you will help ensure intelligence is obtained, assessed, shared and retained lawfully. You will also support the triage of fraud referrals, identify lines of enquiry, highlight evidential risks or gaps, and provide insight that informs tasking, operational decisions and future proactive work.

About the Person 
We are looking for someone who can demonstrate:
• Experience of handling, assessing or researching information from a range of sources, ideally within a fraud, investigation, intelligence, audit, compliance, regulatory or enforcement environment.
• Strong analytical skills, with the ability to identify patterns, links, risks and vulnerabilities, and to explain findings clearly and proportionately.
• Excellent attention to detail and the ability to maintain accurate, complete and auditable records to support evidential standards and management oversight.
• A practical understanding of information governance, confidentiality, data protection and secure information sharing, with awareness of relevant legal and ethical considerations.
• The confidence to work with internal colleagues and external partners, obtaining, validating and sharing intelligence lawfully and professionally.
• Good written communication skills, including the ability to produce concise intelligence products, reports and management information for different audiences.
• Sound judgement, resilience and integrity when handling complex or sensitive information, competing priorities and time-critical referrals.
• Good IT skills, including the ability to use case management systems, databases and Microsoft Office applications. Experience of fraud management systems or analytical tools would be an advantage.

Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits. 

We provide you with competitive annual leave, and contribute 22.10% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.

Additional Information
For an informal discussion about the role, please call Michaela Lambart – Fraud Manager, on 01737 276518.

We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.

Closing date: Wednesday 26th August 2026
Interview date: Thursday 10th September 2026

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. All submitted information—whether supported by AI or not—must accurately reflect the applicant’s own skills, experience, and qualifications.
Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.

Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.

Local Government Reorganisation 
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.

Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.

Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead

See 'Who we are' as a council, to find out more about us.