Business Support Officer

Job Title: Business Support Officer– Waste, Recycling & Cleansing
Location of work: Earlswood Depot
Salary: £29,094.00 - £32,445.00 (dependent on experience) 
Basis: Full time, 1-year Fixed Term Contract  

Make a difference in your community. Join the team that helps keep our borough clean, safe and sustainable.
We are looking for an approachable, enthusiastic and well-organised Business Support Officer to support our Waste, Recycling and Cleansing teams. This one-year fixed-term role is an excellent opportunity for someone who enjoys helping others, working with information and contributing to high-quality services for residents.

About the Role
As a Business Support Team Member, you will provide practical administrative support across the Waste, Recycling and Cleansing services. Your work will help colleagues deliver efficient, responsive services and ensure residents receive clear and helpful information.

The role will include responding to enquiries, updating records and systems, preparing documents, handling routine correspondence and supporting the coordination of day-to-day team activities. You will work closely with operational colleagues and other council teams, so a helpful manner, attention to detail and the ability to manage changing priorities are important. 

Full training will be provided.

This is currently a hybrid role, with office-based working required on Tuesdays and Wednesdays and the option to work from home on other days. Some flexibility may be required to meet operational needs.

About the Person 
•    Approachable, enthusiastic and committed to providing excellent support
•    Computer literate and confident using standard Microsoft software
•    Communicates clearly, politely and professionally with colleagues and residents
•    Well organised, with the ability to prioritise tasks and meet deadlines
•    Accurate and attentive to detail when entering information and preparing documents
•    A positive team player who is willing to learn and help others
•    Adaptable, dependable and able to remain calm when priorities change

Previous experience in waste, recycling or cleansing is not required. We are interested in your transferable skills, positive attitude and willingness to learn; full training will be provided to help you succeed in the role.

Why Join Us?
•    Join a friendly and committed team delivering services that make a visible difference across the borough.
•    Gain experience supporting important frontline services.
•    Enjoy a varied role with opportunities to build your administrative and customer-service skills.
•    Receive full training and ongoing support throughout the one-year appointment.

Ready to Apply?
If you are approachable, organised, comfortable using computers and keen to learn, we would love to hear from you.

Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits. 

We provide you with competitive annual leave and contribute 22.10% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.

Additional Information
For an informal discussion about the role, Sharon Quinn call 01737 276044

We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. All submitted information—whether supported by AI or not—must accurately reflect the applicant’s own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.

Closing date: Wednesday 19th August 2026 at 23:59
Interview dates: Wednesday 26th and Thursday 27th August 2026

Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. 

Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.

Local Government Reorganisation 
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.

Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.

Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead

See 'Who we are' as a council, to find out more about us.