Housing Advice and Allocations - Specialist

Job Profile

What you’ll do on a typical day:

• Following the advertising of social housing you will allocate this in line with our allocation scheme
• Arrange accompanied viewings at empty properties with prospective tenants
• Liaise with our technical officers regarding work required in the empty properties
• Arrange and monitor assessments of housing applicants.

What you need to succeed in this role:

At a minimum, you will be able to demonstrate:

• Flexible approach with a can do attitude
• Logical, conscientious and attention to detail when assessing successful bids
• Excellent interpersonal skills and confidence in dealing with people at all levels
• Good organisational skills with the ability to take the initiative
• Ability to work as part of a team
• Remain calm when things don’t go to plan.
• Have carried out this role for at least 12 months with a social landlord

A basic DBS check will be required for the successful applicant prior to appointment.

You will need to have access to a vehicle for this role. An essential car user allowance and parking is available with this position.

For an informal discussion about the role please contact Colleen Straver on 01483 444613

'From April 2027, Guildford Borough Council and Waverley Borough Council will become part of the new West Surrey unitary council, as part of a major local government reorganisation across Surrey. This change will see the current twelve councils replaced by two new authorities: East Surrey and West Surrey. West Surrey will cover the areas currently served by Guildford, Waverley, Runnymede, Spelthorne, Surrey Heath and Woking.

As we move toward this transition, we remain focused on delivering high‑quality, value‑for‑money services and staying true to our shared values: Collaboration, Wellbeing, Trusted, Value for Money and Professionalism.

Joining us at this point in our journey offers a unique opportunity. You will gain valuable experience, benefit from extensive training and development, and play an active role in one of the most significant local government transformations in the past 50 years. You’ll be part of a collaborative, supportive organisation where your ideas and contributions will directly help shape the future of public services across West Surrey.

Together, we will ensure a smooth transition and continue to provide excellent services for residents now and into the future.

If you’re looking for a role where you can grow, make an impact and be part of meaningful change, we’d love to hear from you.'