Joint Neighbourhood Enforcement Manager
Joint Neighbourhood Enforcement Manager – Regulatory Services
Location: Guildford and Godalming, Surrey / Full-time
Salary: £58,248 - £62,768 (pay award pending)
Make a difference where it matters most
Joining the partnership between Guildford Borough Council and Waverley Borough Council means becoming part of a forward-thinking, people-centred organisation committed to delivering excellent services for our communities.
Guildford offers a dynamic environment with a focus on innovation, high-quality public services and staff development, creating a supportive culture where people can thrive.
Waverley brings the richness of a rural and character-filled borough, with thriving market towns, strong community identity and a clear commitment to flexible, fair and inclusive working.
Together, we are shaping services across two diverse areas: urban and rural, giving you the chance to make a meaningful impact, grow your career and be part of a collaborative team improving life for over 200,000 residents. This is an exciting time to join us as we strengthen our shared-service partnership, modernise how we work and continue to invest in our people.
About the Role
On a typical day, you would:
· Lead and supervise a team of seven Neighbourhood Enforcement Officers addressing street scene issues, including fly-tipping and improper waste presentation.
· Work closely with Surrey Police and the Waverley and Guildford Community Safety Partnership to enforce Public Space Protection Orders (PSPOs) and support initiatives aimed at reducing anti-social behaviour.
· Support investigations and evidence gathering for enforcement actions, including the issuing of CPWs/CPNs and FPNs, conducting formal interviews under PACE, and preparing case files for court proceedings.
· Liaise with colleagues across Regulatory Services to resolve complex and multi-disciplinary community issues.
· Develop and implement strategies and procedures aligned with Corporate and Service priorities and monitor performance against agreed objectives.
About You
· Demonstrate the ability to build and maintain a strong, positive team culture focused on delivering excellent customer service.
· Possess a strong background in applying and escalating environmental crime legislation to achieve compliance, providing credibility as the Council’s environmental enforcement expert.
· Show a proactive, “can-do” approach, with a focus on resolving issues quickly and effectively for the benefit of local communities.
· Have a sound understanding of the governance requirements associated with the use of CCTV.
· Have experience in escalating enforcement action for non-compliance, including issuing statutory notices, conducting formal interviews, and preparing reports recommending criminal proceedings.
What We Offer
In return for your valued contribution, we offer a competitive benefits package which includes:
· Hybrid and agile working policies
· Training and development opportunities including apprenticeships
· Generous annual leave and flexi time
· An employee assistance programme
· Membership of the Local Government Pension Scheme You can find out more about working at Waverley and our benefits by visiting: Jobs | Waverley Borough Council
Ready to join us?
Apply now and help shape the future of Guildford Borough Council and Waverley Borough Council. For an informal conversation, please contact Dympna Sanders by email at: dympna.sanders@guildford.gov.uk.
The closing date for application is 9am on Monday 20 April 2026 and we anticipate interviews being held w/c 27 April 2026.
Equality and Inclusion Statement
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences – we are a Disability Confident employer and appoint on merit.
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role.
Please note we do not accept applications after the stated closing time.
Right to work in the UK will be checked as part of the interview process.
How to Apply
We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.
All submitted information, whether supported by AI or not, must accurately reflect the applicant’s own skills, experience, and qualifications.
Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.
From April 2027, Guildford Borough Council and Waverley Borough Council will become part of the new West Surrey unitary council, following the government’s confirmed plans for local government reorganisation across Surrey. This change will see the current twelve councils replaced by two new authorities, East Surrey and West Surrey, with West Surrey taking responsibility for the areas currently served by Guildford, Waverley, Runnymede, Spelthorne, Surrey Heath and Woking.
As we move towards this transition, our focus remains firmly on delivering high‑quality, value‑for‑money services and staying true to our shared organisational values of Collaboration, Wellbeing, Trusted, Value for Money and Professionalism.
We recognise that any period of organisational change can bring questions, particularly regarding future structures and working arrangements. Throughout this process, we are committed to supporting our colleagues with transparency and care prioritising wellbeing, maintaining a trusted and open dialogue, and ensuring continued access to learning and professional development opportunities.
While the exact shape of the new West Surrey Council beyond 2027 is still being developed, joining us now means becoming part of an organisation where collaboration thrives and where your contribution will directly influence one of the most significant local government transformations in decades. You’ll gain valuable experience, play an active role in shaping the future of public services across West Surrey, and work within a team committed to professionalism and delivering outstanding outcomes for our communities.
Together, we will ensure a smooth transition and continue to deliver exceptional services for residents both now and into the future.
To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page. Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.
If you are unable to use this service or would like assistance, please contact us via hr@waverley.gov.uk or call the Human Resources team on 01483 523388.