Assistant Monitoring Officer (West)

Joint Waste Solutions Assistant Monitoring Officer (West)

Are you looking for an exciting new opportunity tackling environmental issues?

This role will help support the management of the joint waste collection and street cleansing contract, driving service improvements and helping residents to understand the recycling service, overcoming any issues they may experience and avoid contaminating their recycling.

At Joint Waste Solutions (JWS), there is an East operations team, managing the services in Elmbridge and Mole Valley and a West operations team who manage services for Surrey Heath and Woking Borough Councils.

In this position, you will play a key role in ensuring the safety of the public by checking the service providers’ staff are complying with the safe systems of work and by conducting crew checks. While ensuring civic pride through monitoring street cleaning, reporting defective levels of cleanliness, and following up to ensure the issue has been rectified.  

The successful candidate will have experience of monitoring contracts and using performance management systems as well as experience of providing a good standard of customer care. An understanding of environmental issues as well as a knowledge of health and safety legislation is beneficial but not essential. You’ll need excellent verbal and written communications skills, be able to get involved in a range of projects and deliver them to deadline, as well as a methodological approach to information gathering, recording and reporting.

This vacancy with the West Operations team (Surrey Heath and Woking) is a permanent, part-time position of 22 hours with flexibility to fulfil these hours across the working week.

Full details of the role and person specification are included in the role profile.

Benefits of working for JWS include a minimum of 24 days annual leave (up to an additional 5 days following five years continuous local authority or other associated service), Local Government Pension Scheme and lifestyle rewards benefits. We’re committed to providing excellent training and development opportunities and we prioritise the physical and mental wellbeing of all team members. We offer flexibility to help them maintain a good work-life balance, including working from home, where appropriate to the role.

In addition, as an essential car user, this role has an allowance of £1,239 per annum as well as a rate of 45p per mile when carrying out work relating to the role

In our 2023 staff survey we asked for three words to describe JWS and the ones most quoted were passionate, flexible, welcoming and solutions-focused. Join our team and we’ll make sure you have all the support you need to feel the same. You can read more about working for us and the full employee benefits on our website.

For an informal discussion about this role, please contact Sarah Beck on       

07824 835839 or sarah.beck@jointwastesolutions.org 

No agencies please.

Previous applicants need not apply

Closing date: 5pm on Friday 30 January 2026

Interview date: Week commencing Monday 9 February 2026