Housing Register Officer

Job Title: Housing Register Officer

Location of work: Hybrid role – some time in Town Hall/working from home/in the community conducting visits
Salary: £28,725 - £33,498 (£14,362.50 – £16,749 pro rata) per annum, dependant on experience 
Basis: Permanent – Part time (18 hours per week)

About the Role

In this exciting and rewarding role you will join the team responsible for the daily running of the Council’s housing register and Choice Based Lettings system. You will help assess the eligibility of households for social housing and make nominations to available accommodation in line with our Housing Register and Allocations Policy.
You will also be responsible for dealing with general housing enquiries from customers and may be required to conduct home visits and attend professional meetings regarding households on the register.

About the Person 

The successful candidate will be able to demonstrate:
•    Excellent oral and written communication skills;
•    Excellent interpersonal skills;
•    A commitment to high standards of customer care;
•    An ability to adopt a methodical and meticulous approach; 
•    Strong IT skills including a working knowledge of Excel, Word, Outlook and a preferred knowledge of Locata or similar choice based letting system
•    Proven recent experience of working in housing allocations, either for a Local Authority or a Registered Social Landlord;
•    Experience of liaising with statutory, non-statutory and voluntary agencies;

Staff Benefits

In exchange for your expertise, experience, and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits. 

We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.

Additional Information

For an informal discussion about the role, please call Catherine Perry, Housing Register Team Leader on 01737 276542.

We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.

Closing date: 25th May 2025
Interview date: 10th & 11th June 2025

Values and Behaviours

Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.