Specialist - Housing Advice & Allocations
Guildford Borough Council is seeking an experienced and motivated Housing Allocations Officer to join our Housing Advice and Allocations team.
This is a permanent full time post with flexible hours and hybrid working arrangements
An essential car user allowance and parking space is available.
What you’ll do on a typical day:
- Following the advertising of social housing for both Housing Association and our own housing stock you will allocate this in line with our allocation scheme
- Arrange accompanied viewings at empty properties with prospective tenants
- Liaise with our technical officers regarding work required in the empty properties
- Ensure the gas and electricity supply is available in the empty properties
- Arrange and monitor assessments of housing applicants.
- Deal with vulnerable people with disabilities to support them to secure appropriate accommodation
- Provide statistics and reports using our housing software system MRI.
Job Profile
What you need to succeed in this role:
At a minimum, you will be able to demonstrate:
- Flexible approach with a can do attitude
- Logical, conscientious and attention to detail when assessing successful bids
- Excellent interpersonal skills and confidence in dealing with people at all levels
- Good organisational skills with the ability to take the initiative
- Ability to work as part of a team
- A full driving licence
- Remain calm when things don’t go to plan.
- Have carried out a similar role for at least 12 months with a social landlord
A basic DBS check will be required for the successful applicant prior to appointment.
For an informal discussion about the role please contact Melissa Hughes or Siobhan Kennedy on 01483 505050
About Guildford
Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities. All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.
We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.