Independent Living Officer
Are you a proactive, motivated and confident individual who is seeking a challenging and rewarding role within Sheltered housing schemes? If the answer is yes, We'd love to hear from you!
Please note that the working pattern for this role would be Monday, Wednesday and Friday during normal office hours.
What you will do in a typical day
You will be an Independent Living officer working within a Sheltered housing Scheme. Our schemes are for people aged 60+ who can live independently, your duties will include:
- Carry out Housing Needs Assessments, Identifying support needs and ensuring all incoming tenants can live independently.
- Ensure that tenant remain safe in their home and are referred to services to safeguard and support, when necessary.
- Complete and review Risk and Support Management plans when required.
- Liaise with tenants, their families, internal and external partner organisations as appropriate
- Report and monitor on site repairs
- Liaise with contractors to oversee any building works, electrical upgrades or planned improvements
- Liaise with internal Council departments such as Allocations, Voids and repairs team.
- Undertake Health and safety tasks such as legionella flushing, fire alarm and CCL careline checks.
- Complete day to day administrative tasks, responding to emails and calls as needed.
- Maintain building records, and record tenant contact appropriately.
- Work alongside other Independent Living officers, supporting day to day scheme management.
What you will need to succeed in this role:
At a minimum you will be able to demonstrate:
- Previous experience in housing, Community Care, working with elderly clients
- Experience of housing management
- Experience of working with vulnerable people
- Experience of working with people living with poor mental health
- The ability to flexibly manage your time and diary
- The ability to manage risk effectively through management plans
- An ability to demonstrate sound judgement in a wide range of situations
- A proactive, flexible and friendly approach
- Excellent interpersonal and communication skills
- Conscientious attitude and attention to detail
- A good standard of numeracy and literacy
- Strong administration and IT skills
- An ability to work autonomously as well as part of a team
- The ability to think on your feet and stay calm in a crisis
You will be required to have your own transport and business Insurance.
An Enhanced DBS check will be required for the successful applicant.
If you would like an informal discussion regarding this post, please contact Laura Mackie, Team Leader for Sheltered and Supported Housing on 07855110636
About Guildford
Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities. All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.
We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.