Resources Caseworker (Legal Support)

We are seeking to appoint a Resources Caseworker for an interesting, varied and challenging role supporting the work of our Legal department. Working within a team of Caseworkers you will provide a comprehensive and efficient administrative service.

What you need to succeed in this role:

At a minimum, you will be able to demonstrate:

• Strong administrative skills
• Excellent interpersonal skills including good written communication
• Confidence in dealing with people at all levels
• A conscientious attitude with excellent attention to detail
• Good organisational skills
• Good time management and the ability to multi task, plan and prioritise work effectively
• A good standard of numeracy, literacy and IT skills
• Willingness to take on additional responsibilities and support the wider team
• The ability to adapt to new systems and processes quickly
• The ability to work independently and use initiative
• Enthusiasm for learning and personal development

It would be great if you also have:

• An interest in Law
• Experience in a similar role
• Experience with case management systems
• An understanding of the importance of GDPR

What you'll do on a typical day: 

• Process daily incoming post
• Prepare Legal documents for signing/sealing under instruction from Legal specialists
• Respond to email enquiries from conveyancing solicitors regarding Leaseholder enquiries and remortgage enquiries, co-ordinating the responses from specialists across the organisation
• Maintain and update relevant databases as well as hard copy files
• Process requests for Road closures and issue orders with guidance from specialists
• Review leases to respond to queries, liaising with specialists when required
• Draft legal documentation in relation to granting home improvement loans as well as their redemptions 
• Assist with Equity Share Rent Arrear queries
• Order Official Copies from HM Land Registry
• Provide legal support as required for other officers within the Council
• General HR queries, assisting the HR Caseworker when required (logging sickness, probation reports, new starter clearances)

What's in it for you?

With some 700 employees, we are a diverse organisation delivering a wide range of services and employing people with an even broader range of skills. We are eager to attract the best so we offer well established flexible working arrangements where the business allows.  We also offer many other benefits including health and wellbeing initiatives, discounts for a range of well known high street shops and supermarkets and membership to the Local Government Pension Scheme.  This role attracts an annual leave entitlement of 22 days plus bank holidays.

If you would like to know more about the role email sonay.panahian-jand@guildford.gov.uk

Please note that standalone CVs will not be accepted and you will need to complete the application form on Guildford Borough Council's website.