Housing Business and Finance Officer

Grade SH04

Join Surrey Heath Borough Council and be part of an organisation who is committed to delivery through meaningful community engagement and excellent customer service. We have a friendly and supportive staff culture with people who want to help make a real difference in our community for everyone that lives and works here. We welcome a culture of innovation and creativity by welcoming new ideas from everyone. 

About the Role 

The Council’s Housing Service provides homelessness and housing advice services, administers the Council’s Housing Register and runs a Home Improvement Agency, providing Disabled Facilities Grants and other services to support older and disabled residents in their homes.  

You will provide the administrative support that underpins the delivery of these services with responsibility for: 

• administering the processes for Housing Register applications, including receiving, verifying and assessing applications, and advising residents on all aspects of their application 
• ordering works, maintaining accurate financial records, checking invoices and arranging payments for all aspects of the Team’s work from paying for emergency accommodation, to taking payments for temporary accommodation and paying contractors  

About You 

With previous office experience the you will have proven office administration skills and be a competent and confident IT user.  

You will be able to work accurately and quickly with confidential information and understand the importance of confidentiality and data protection. You will be able to manage competing priorities and ensure a high standard of accuracy even at times when the service is under pressure. 

You will be an excellent communicator both within the Team and with partner organisations. You will also need a patient and empathetic approach when dealing with residents who have a housing need and could be facing homelessness and be able to explain processes in a clear and understandable way. 

Additional Information 

Benefits  

We are committed to providing a healthy work life balance for our employees, with hybrid working and other flexible working arrangements on offer. A laptop and mobile phone will be provided for your role if applicable. We offer a generous benefits package including a minimum of 23 days’ annual leave rising to 28 days after 5 years’ service, plus Bank Holidays, a generous local government pension scheme, free parking for all employees and payment of a professional membership fee. As well as subsidised gym membership at our local Places Leisure Centre and great savings from supermarkets, shopping, cycle to work schemes and holidays via the My Staff Shop scheme. 

Closing date: 22nd September 2024  

Interview dates: 2nd and 3rd October 2024 

Contact details 

For an informal discussion, please contact Clive Jinman, Housing Services Manager on 01276 707100, clive.jinman@surreyheath.gov.uk 

Our Commitment 

Surrey Heath Borough Council is committed to equality of opportunity in employment and service delivery and welcomes applications from all sectors of the community.  

NO AGENCY CALLS PLEASE