Digital Experience Officer
Digital Experience Officer
Annual salary between £29,696 - £36,573 for 37 hours a week
About the role
Do you have a passion for creating user-friendly digital experiences? Are you a whiz with website content management and excited about improving Council services?
If so, then we want you on our team! We are seeking a talented Customer and Digital Experience Officer to join our dynamic team and play a key role in transforming how residents and businesses interact with our Council.
In this role, you will wear many hats – and all of them are exciting! You'll oversee the content on our website (CMS), making sure it is clear, informative, and easy to navigate. You will also get the chance to work with colleagues to design and develop new online services that are efficient and user - centred. On top of that, you'll help us improve our Customer Relationship Management (CRM) system, ensuring it works seamlessly and provides a great user experience.
About you
We are looking for someone with a knack for content management systems, a strong understanding of user experience principles, and a collaborative spirit. Applicants with experience in working with and developing CRM systems will be an advantage.
This is your chance to make a real difference in the community. By joining Runnymede Borough Council, you'll be part of a team that's passionate about digital transformation and improving the lives of our residents and businesses. You will also have the opportunity to develop your skills and knowledge in a fast-paced and dynamic environment.
About Runnymede
Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.
Benefits
- 28 Days annual leave (pro-rated for part time employees) plus 8 days bank holidays and 1 extra day at Christmas
- Excellent Pension Scheme
- Free Parking
- Training and development opportunities
- Payment of one professional membership per annum
- Cycle to work + further related discounts
- Season ticket loan
- Health and Dental insurance plan after 3 years’ service
If you think that you have what it takes to excel in this role then we’d like to hear from you.
Please apply online at www.surreyjobs.info. Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment on the website. If it is difficult for you to apply online please contact Human Resources. Email: humanresources@runnymede.gov.uk Telephone: 01932 425517
We welcome applications from all sections of the community. Please provide an email address where possible as you will be contacted by email if you are selected to attend for an interview.
For an informal discussion about the role please contact Stephen Bowen, Head of Digital Innovation at Stephen.bowen@runnymede.gov.uk or 01932 425631.
Closing date: Sunday 15th September 2024
Interview date: Week commencing Monday 23rd September 2024
If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.
Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.