Customer Operations Adviser

18 month temporary contract

Salary Range: £29,028 - £36,666

Grade: S4-S6 Bar 28

Starting Salary £29,028

Do you have effective customer service skills, a professional telephone manner and accurate admin skills?

Are you energetic and self-motivated?

Are you looking to grow in your next career move?

Well, in your new role as a customer operations adviser working with us, you will enjoy working in a close-knit team to deliver and maintain the highest levels of customer satisfaction.

You will be assisting customers with access and information across a wide range of council services.

Your hours of work will be Monday- Thursday 8.45-5pm, Friday until 4.45pm, based at our office in Esher. Home working is also available. You will receive all the training you need to succeed.

If you’re interested in a career with the council, this is a great way to progress. We will invest in your learning and development to help you achieve your goals. Other benefits include:

23 days holiday
Free car parking
Home working
Cycle to work scheme
Annual health check
Contributory local government pension scheme

For more information about the role please contact Grace Fry, Customer Operations Manager: gfry@elmbridge.gov.uk

Closing Date: 6 September 2024 at 5pm

Interviews: Week commencing 16 September 2024

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