HG Wells Conference & Events Centre is a modern purpose built venue based in the heart of Woking Town Centre. The venue has a selection of rooms catering from 6 - 800 guests in a wide range of formats.
We are looking for a Receptionist to work with us part time, 23.5 hours per week, covering the following shift pattern:
1.00pm - 5.00pm Monday, Tuesday, Thursday and Friday
9.00am - 5.00pm Wednesday
By prior arrangement, additional hours may be agreed.
Reception is the meeting point for anyone attending an event at the centre and we require a customer service champion to join our team. You will need to be able to provide excellent customer care, clearly communicate with all members of public, work efficiently and have attention to detail in all tasks. As part of the sales team, you will be required to offer administrative support to the sales team and General Manager when required.
The role includes:
- Customer Service
- Sales Calls
- Database management
- Assisting on events administration
- Maintaining customer feedback
- Carrying out customer research
- Administration duties for the General Manager & Sales Manager
- Website & Intranet editing
What do we offer?
The Council offers in return, a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post. An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Upon successful completion of the probationary period, you will have the opportunity to work towards achieving a job specific work based qualification as part of your ongoing learning and development.
For an informal discussion about the post please contact Michelle Chilcott (Sales Manager) on 01483 712710.
Please note, you will recieve an email on Tuesday 2 January 2019 to advise if you have been shortlisted.
Interviews will take place on Friday 4 January 2019.