The starting salary for this full-time, permanent role is £27,897 per annum based on a 36-hour working week.
HOPE is an innovative service for young people in Surrey aged between 11-18 who have mental health difficulties, emotional and behavioural needs. We offer a day programme of therapy, education and community work to young people who are referred to the service through Child and Adolescent Mental Health Service and Children's Services.
We are now looking for a motivated and organised Administration Co-ordinator to join our multi-agency team and help provide comprehensive, high-quality administrative support.
Rewards and benefits
- 26 days' holiday rising to 28 days after two years' service and 30 days after five years
- Option to buy up to 10 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- Two paid volunteering days plus one team volunteering day per year
- Up to five days of carer's leave per year
- Learning and development hub where you can access a wealth of resources
- Paternity, adoption and dependents leave
About the role
In this role you will provide administrative support to approximately 20 members of staff from Social Workers and teachers to art therapists and dieticians! This will include data management, minute taking and the use of procurement and financial systems. A key aspect of this role will be organising the reception and managing the transport arrangements for young people coming into the day programme. You will be part of a multi-professional team who are dedicated to working with young people with complex needs.
You will also be working with young people from diverse back grounds who have been referred to HOPE to support with their mental health, social, behavioural and emotional needs. Working with young people who may display challenging behaviour requires a unique skill set. Your confidence in dealing with conflict appropriately, and knowing when to seek support, will be essential.
The nature of the work we do means that prioritising tasks can be challenging given the constantly changing needs of our young people and the administration required to support their progress at HOPE and plan for their future needs. As such, a flexible approach to the role will be required!
HOPE is not your average office environment and can at times feel pressurised, but you will always have the support of your team behind you and excellent management in place to support you when you need it.
To be considered for shortlisting for this position your application will clearly evidence:
- Outstanding administrative skills
- Excellent IT skills
- Ability to accurately collect data and input into reports/databases
- Experience of working within a multi-agency team
- An ability to be flexible and approachable
- Experience of working with complex young people
The job advert closes at 23:59 on 4th December 2023 with interviews to follow.
An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.