Casual Duty Manager

About the Role
This is a great opportunity to join the dedicated and friendly Harlequin team as a casual Duty Manager, providing a management presence Front of House, ensuring a high level of customer service is maintained and supporting the Front of House Manager in the day-to-day running of the Front of House.

This role includes evening and weekend hours.

This is an excellent opportunity to join a welcoming team in a vibrant arts venue, delivering a high-quality experience to all our customers.

About the Person 
We are looking for someone who:
• Has demonstrable experience working in customer services
• Has an interest in and aptitude for providing an excellent customer service experience
• Is able to stay calm under pressure and in a busy working environment
• Can work independently as well as part of a team
• Has, or is willing to undertake, a First Aid qualification
• Can work confidently and efficiently in emergency situations (e.g. fire evacuation, first aid situations).

Additional Information
For an informal discussion about the role, please contact Nick Collins, Front of House Manager, on nick.collins@reigate-banstead.gov.uk or 01737 276833.

We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.

Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.