Civil Enforcement Officer

We are seeking a strong individual to bring excellent customer service and high standards to our car parking service.  Working across the Borough and within a busy operations office, you will help keep our multi-storey and surface car parks running smoothly, providing excellent customer care under sometimes demanding situations and enforcing parking regulations in our car parks.

You will provide direct customer care from our Main Square car park office either by phone, intercom or face to face.  Full training will be given on our ICT systems, payment systems and pay stations.

You will also be expected to provide information on car park related matters to the public throughout your role.

The post is to cover Saturdays and Sundays only and will involve substantial lone working.  You will be self-confident, have excellent customer facing skills, be practical and presentable, have a current driving licence to carry out mobile patrols and be willing to gain knowledge of parking legislation, equipment and enforcement.

There is a Recruitment & Retention Allowance of £1,040 (pro rata) per annum for this role.

Benefits include 23 days annual leave (pro-rata), Local Government pension scheme, and free parking.

For an informal chat about the position please call Eugene Leal on 01276 707479.

Those currently at risk will be given priority.

Closing date:         4 September 2022

Interview Date:      w/c 12 September 2022