We are seeking an enthusiastic, committed and well organised team player to join our Revenues team in delivering a professional and exceptional service to the public.
Your main role will be to deal with Revenues customers in a professional and courteous manner by responding to and dealing with emails in an effective and efficient manner. You will also be required to update our computer records to ensure that they are accurate and up to date.
Ideally you will have previous experience of working within a customer focused role and ideally possess a sound knowledge of Housing Benefit and Council Tax Support Regulations. Training and support will be provided for the successful candidate.
We are seeking someone to work Monday to Friday as the successful candidate will be responsible for dealing with the daily emails recieved by the Revenues and Benefits Team. There will be an opportunity for hybrid working once you are fully trained.
You must be reliable, confident and able to work under pressure. You will have experience of dealing with customers and have excellent customer care skills.
Benefits include a minimum of 23 days annual leave, Local Government Pension Scheme, free car parking and lifestyle rewards benefits.
For an informal chat about the position please call Diljit Bains on 01276 707230.
Closing date: 7th August 2022
Interview dates: 10th and 11th August 2022
Surrey Heath Borough Council is committed to equality of opportunity in employment and service delivery and welcomes applications from all sectors of the community.
NO AGENCY CALLS PLEASE