Job Title: Research Officer
Location of work: Reigate Town Hall / Hybrid
Salary: £30,108 - £33,240 (+benefits)
Basis: Permanent, full time (36 Hours per week)
About the Role
Want to make a positive difference within the local community? Help us improve how residents’ needs are reflected in Council actions. Be part of seeing their views right through to improved outcomes.
This role will form part of the newly-formed corporate Data & Insight team. The team aims to shape the way the Council uses data and research to inform policy, support service improvement, increase income and achieve better outcomes for our residents and customers. You’ll take part in discovery work, innovative analysis and insight generation within an energetic, experimental and responsible environment.
This role will appeal to those with a natural curiosity and enquiring mind, who thrive on finding out what people think and how they behave. Your work will help the Council fulfil its corporate plan aspiration of putting residents and customers at the heart of what we do, by supporting work to listen and respond to the demands of our residents, customers and businesses – as well as our own staff.
You will be responsible for conducting thematic research across a fascinating range of Council service areas and duties, providing day-to-day variety as well as an empowering opportunity to help make a tangible difference to the lives of people living or working in our Borough. Your work will span practical, analytical and project management activities and offer space for creativity, innovation and professional development.
It’s all about helping the council carry on delivering high quality core services. We need to make sure that the work we do and how we do it, is relevant to our residents and service users. The work of our Research Officer helps us understand these audiences and inform decisions and policy making with insight of what’s important to residents, service users and our staff.
The role will be primarily based at Town Hall, Reigate but accommodates hybrid working (suggested 1 day a week in the office).
About the Person
- Naturally curious and empathetic
- Solid understanding of research methodologies and applications
- An analytical mind that can identify key trends and insights
- Able to translate research findings into actionable insights
- Good general IT and data skills, particularly Microsoft Excel
- A great communicator and relationship-builder
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
For an informal discussion about the role, please contact Robert Steele on 01737 276212 or email@example.com.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 18th July 2022 @ 23:59
Interview date: Week commencing 25th July 2022
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See 'Who we are' as a council, to find out more about us.