The starting salary for this role is £16,185 per annum (pro rata to £19,422 FTE) working 30 hours per week, based at Egham and Chertsey Libraries.
We are looking for a friendly and enthusiastic person to help us promote and deliver a first class and transforming library service for the people of Surrey.
This role operates on a two-week rota basis with an average of 30 hours per week. One week may have more hours than the other to fit in with operational requirements. An indicative timetable is:
Week 1: Mon Off, Tue 9.30-5, Wed 9-5, Thu 10-5, Fri 9.30-5, Sat 9-5
Week 2: Mon Off, Tue 9-5, Wed 9-5, Thu 9.30-5, Fri 9.30-5, Sat Off
Educated to GCSE level or equivalent, the successful applicant will have good computer skills, with the ability to support library customers with MS Office and other IT applications. Library Assistants also deliver children's activities including Rhymetimes and Storytimes, and support other library events, for example author talks and IT sessions for customers. In the absence of a senior member of staff they take responsibility for the building and the day to day delivery of the service. They also support weekend staff, volunteers and volunteer activities.
We are looking for the following key skills from potential applicants:
- Knowledge of using Microsoft Office packages
- Ability to use initiative and work under pressure with accuracy
- A basic understanding of working in a library
- Ability to manage time and workload
- Positive working attitude towards training and development
To be shortlisted to interview for this position your application will clearly evidence:
- Experience of working within a customer service environment
- An ability to work effectively under pressure in a busy multi-tasking environment, independently as well as part of a team
- An interest in, and an enthusiasm for, books and reading, information delivery, and virtual services
- Flexibility towards work patterns
Library Assistants at Egham Library will be regularly scheduled to also work at Chertsey Library as a lone worker, occasionally supported by volunteers. They will also regularly support other libraries in the local area and travel to other locations to support the wider library network as required. The libraries at which this role will most often work will be Ashford, Chertsey, Egham, Shepperton, Staines, Stanwell and Sunbury.
If you thrive on variety, have excellent customer care and communication skills, and are willing to have a go at a wide range of tasks, you will find this an enjoyable and satisfying role.
At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.Additional Information
The job advert closes at 23:59 on 26/06/2022.
Interviews will take place week commencing 04/07/2022.
For an informal discussion contact Clare Scott on by e-mail at email@example.com.
We look forward to receiving your application, please click on the apply online button below to submit.
From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.
Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.Company Information
Our values are what support our vision, shape the culture and are crucial in delivering our corporate strategy.