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This Vacancy has closed.

Recovery Officer

  • Employer: Finance
  • Reference: F/22/177967
  • Published: Fri 07/01/2022, 11:45 AM
  • Closing on: Fri 28/01/2022, 9:00 AM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: Starting salary £27,167
  • DBS Check: Yes
  • Location: Godalming - Surrey, Surrey

Are you looking for a role with variety, where you can be relied upon for your expertise and experience?

Do you want to be part of an experienced and enthusiastic team?

Do you have excellent customer service and communication skills and have a can-do approach to work?

You will work with the Revenue Team to achieve the team’s purpose of ‘Giving the customer a quick bill that is accurate, simple and easy to pay, and if needed help to get them back on track and regain control of their payments’.

You will be responsible for billing and collecting council tax and business rates, including where the account is in default. This involves speaking with customers on the telephone, replying to correspondence and seeing them in person in the council offices. 

You will be responsive and flexible to customers, taking ownership of the customer journey.

This contract is fixed term for 24 months.  This post is a full-time role. However, all applications will be considered.

For an informal discussion about the post, please contact Nicky Harvey, Revenue and Benefit Manager on 01483 523021

We do not accept CVs without a completed application form. Strictly no agencies please.

Closing date for applications: 9:00am on Friday 28 January 2022

Interview date: Wednesday 9 February 2022

Please note we do not accept applications after the time given on the advert.

Downloads

  • Payscales 2021-2022
  • Welcome Letter
  • Terms and Conditions
  • Recovery Officer - Job Description & Person Specification - Jan 2022
  • Employer: Finance
  • Reference: F/22/177967
  • Published: Fri 07/01/2022, 11:45 AM
  • Closing on: Fri 28/01/2022, 9:00 AM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: Starting salary £27,167
  • DBS Check: Yes
  • Location: Godalming - Surrey, Surrey

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