The starting salary for this role is £19,422 per annum based on a 36 hour working week.
Surrey is one of the largest county councils in the UK and has over 50 libraries across the county. Our library teams deliver a range of services to all members of the public. Times have changed from when all that libraries offered was to lend books and access to a reference collection. Now, in addition to lending books and providing a range of online reference resources, we also hold computer classes, Rhymetimes and Storytimes, and various other events such as Minecraft sessions and Code Clubs. We can offer a range of services including library services for the elderly or disabled.
For more information about our libraries please visit our website.
We are looking for a friendly and enthusiastic person to help us promote and deliver a first-class library service for the people of Surrey.
As a Library Assistant, you will be responsible for delivering children’s activities including Rhymetimes and Storytimes, and supporting other library events, for example author talks and IT sessions for customers. In the absence of a senior member of staff you will take responsibility for the building and the day to day delivery of the service. As part of the rota, you will also be expected to lone work at Addlestone, Knaphill and West Byfleet. In this role, you will support weekend staff, volunteers and volunteer activities.
Educated to GCSE level or equivalent, you will have good computer skills, with the ability to support library customers with MS Office and other IT applications. Confident in managing your own time and workload, you will also be able to use your initiative and work accurately under pressure. Alongside this, you will have a basic understanding of working in a library as well as a positive attitude towards training and development.
To be shortlisted to interview for this position your application will clearly evidence:
- Experience of working within a customer service environment.
- An ability to work effectively under pressure in a busy multi-tasking environment, independently as well as part of a team.
- An interest in, and an enthusiasm for, books and reading, information delivery, and virtual services.
- Flexibility towards work patterns.
If you thrive on variety, have excellent customer care and communication skills, and are willing to have a go at a wide range of tasks, you will find this an enjoyable and satisfying role.
Although based at Woking Library, you will also regularly work at Addlestone, Knaphill and West Byfleet Libraries, which are in the same group, and will travel to other locations to support the wider library network as required. There are no staff parking facilities at libraries in Surrey, however there are pay and display car parks close to most locations. If using public transport, please check what options are available for you to travel to individual locations, and when making your application, consider your travel costs and arrangements.
Please note that the rota is subject to temporary or long-term revision, when required, to meet the needs of the library service. The rota will include covering until 7pm on a Tuesday or Thursday and working Saturdays.
At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.
For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.Additional Information
The job advert closes at 23:59 on 01/08/2021.
Interviews will take place week commencing 09/08/2021.
For an informal discussion please contact Heather Eades by e-mail at email@example.com.
We look forward to receiving your application. Please click on the apply online button below to submit.
From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.
Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.