Tech Advocate Manager

The starting salary for this position is £45,734 per annum based on a 36 hour working week.

We are currently recruiting for a new role in IT & Digital and are looking for an exceptional individual to join us in an exciting new venture to create and shape a new team in Surrey County Council as advocates for IT.

We are seeking a Tech Advocate Manager to manage a team of three Tech Advocates to promote best practice and enable staff to use technology with confidence in four main areas:

• MS Teams
• M365
• Devices
• Conferencing Tech

You and your Tech Advocates will specialise in one area each and full training will be provided. You do not need to have a previous background working in IT, but strong IT skills and natural curiosity will be key. You will work alongside your colleagues in IT & Digital to enable staff to use tech to achieve their goals using face to face and virtual engagement sessions and crew a “Tech Lounge” – an onsite collaboration space.

To be shortlisted to interview for this position your application will clearly evidence the following:

• An inquisitive nature to understand how new tech can be used
• Ability to motivate and inspire others to achieve their goals
• Ability to effectively manage staff in a busy and challenging environment
• Passionate about enabling others to fully utilise technology
• Proactive, sociable, empathetic and friendly in nature
• Capable of using plain English to explain complex concepts or technology features
• Creative thinking to engage with customers using different platforms and tools

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

For more information please find the full job profile below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

The job advert closes at 23:59 on 11th July 2021.

Interviews will take place week commencing 19th July 2021.

This is a fixed term contract opportunity for 12 months.

Contact Details

For an informal discussion contact Becky Pollard by e-mail at becky.pollard@surreycc.gov.uk.

We look forward to receiving your application. 

Benefits

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Equal Opportunities

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.