Customer Service Adviser
Salary Range: £22,705 - £30,153
Do you have effective customer service skills and a professional telephone manner?
Are you energetic and self-motivated?
Are you looking to grow in your next career move?
Well, in your new role as a customer service adviser working with us, you will enjoy working in a close-knit team to deliver and maintain the highest levels of customer satisfaction.
You will be assisting customers with access and information across a wide range of council services, from advice about planning and waste services through to resolving council tax and benefits case work. Your hours of work will be Monday- Thursday 8.45-5pm, Friday until 4.45pm, based at our office in Esher. You will receive all the training you need to succeed.
If you’re interested in a career with the council, this is a great way to progress. We will invest in your learning and development to help you achieve your goals. Other benefits include:
- 23 days holiday, rising to 25 after 2 years
- Free car parking
- Home working (when feasible)
- Season ticket loans
- Cycle to work scheme
- Annual health check
- Contributory local government pension scheme
For more information about the role please contact Karen Gibbs, Customer Service Manager firstname.lastname@example.org
The starting salary will be £22,705
Closing Date: Monday 12 October 2020
Interviews: Week commencing 19 October 2020
How to Apply
Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2hrs to complete. To apply use the "Apply Online" button below, which will take you to our Applicant Tracking System ('ATS') where, once you have applied, you can log on to your online account at any time to view the status of any of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online and see whether you have been made a conditional offer.