Support Officer A2Dominion
Salary: £26,000 - £32,000 per annum
Base: Spelthorne House, Thames St, Staines-Upon-Thames TW18 4TA
Who we are & what we do:
We are a residential property group with a social purpose. We’re a committed to supporting all our customers to live independently so they can enjoy their homes and neighbourhoods.
Our values and vision underpin all that we do: Deliver; Respond; Innovate; Value Diversity; Enterprise.
About the Job & You:
This is an exciting opportunity to coordinate a fully funded Housing First programme within Spelthorne Borough Council. The project is part of our psychological informed environments pilot and has enhanced training and personal development opportunities.
Working within our Care & Support team, day to day you could be taking referrals and engaging with prospective clients; ensuring our clients are fully aware of support available to them; reviewing & agreeing client independent Living Plans and Risk Assessments – all while supporting our commitment to creating opportunities for people within our communities.
You’ll be co-located in Staines between our office and Spelthorne Borough Council; we would welcome your application if,
You are highly motivated with the ability to set-up a new project and get successful outcomes.
You have a high level of relationship skills - Empathy, Mutual acceptance, Supportive and Constructive challenge; as well as positive expectations for the future.
You can contribute to the delivery of high quality person-centred support to our clients in accordance with the Housing First Principles,
Qualifications & Experience:
Educated to GCSE level or equivalent in Math & English
Experience of working in a customer-facing role, motivating complex and diverse client groups to sustain housing, health and/or work outcomes.
Rewards & Benefits:
- Group Bonus
- 25 days leave (Rising to 28 after 3 years service)
- Flexible benefits - £300 allowance
- Above & Beyond the Call of Duty Awards
- Customer Experience Awards
- Employee Assistance Program
- Eyes tests and Flu vouchers
- Sports & Social Club
- Season Ticket Loan
- Staff Consultative Committee
Learning & Development:
- Professional Networks, including The National House Federation
- Leadership Development program
- Time off for volunteering
- Match funding for charity work