We are looking to recruit a self-motivated, parking services professional to join our friendly team.
This is a specific post in the Parking Permits Team within Parking Services, with a focus on supporting the processing, delivery and monitoring of all on and off street parking permits in Woking. The successful candidate will be responsible for assisting with day to day administration, management and the development of the parking services provision.
We would like to hear from you, if you:
- Enjoy working in a front line environment.
- Have excellent communication and computer skills.
- Comfortable using new technology in a changing environment.
- Are keen to contribute to team objectives.
- Want to give local people the best possible service.
Provision of a top class service to our customers on a range of Council services and functions is essential. In order to meet customer demands and achieve our aims of first point of contact resolution the section uses a wide range of IT systems for which excellent ICT skills are required. The post involves frontline, face to face and telephone contact and the successful applicant will be expected to maintain a high level of customer care at all times.
Previous experience of parking administration would be highly desirable and would be reflected in the offered remuneration package. However, a comprehensive training programme is available any successful candidate in the role.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the Local Government Pension Scheme, discounted health and leisure membership, plus many more excellent benefits.
English Language Requirement
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post. An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Work Based Qualification
Upon successful completion of the probationary period, you will have the opportunity to work towards achieving a job specific work based qualification as part of your ongoing learning and development.
For an informal discussion about this role, please contact Yvette Lanham (Parking Services Permit Team Manager) on (01483 743400)
Interviews will take place mid October (date TBC)