Housing and Tenancy Support Officer
Permanent, full time
Salary up to £29,026 per annum plus Essential Car User Allowance and access to parking
As part of our Homelessness Prevention Team, you will provide help to people and families at risk of losing their homes.
You will work with people in the private and social rented housing as well as those in short term temporary accommodation. You will use a personalised approach to assist your clients to find a sustainable and achievable housing solution by addressing their support needs and achieving jointly agreed goals, promoting their independence and confidence.
You will be customer focused, an excellent team player and be able to engage positively with people who are homeless or at risk of becoming homeless. You will need effective communication and negotiation skills as you will be dealing directly with landlords and agents, family and friends and other service or support providers. You will have a working knowledge of the benefits system and ability to help people manage their finances and debts, find a job or apply for private rented housing.
You will need access to your own transport during working hours as some locations you visit are not accessible by public transport.
Guildford is a vibrant market town with first class shopping, restaurants and attractions; our offices are located close to the town centre on the idyllic banks of the River Wey. As a Council, we offer many excellent employee benefits including a career average earnings pension scheme, generous annual leave and the opportunity to buy additional leave, flexible working, staff discounts on a range of areas (including gyms, sports sessions, high street stores, cinemas and days out) and support for further training and professional development.
This is a challenging and rewarding opportunity for the right person. If you are looking for a fresh challenge and the opportunity to make a real difference, we would be delighted to hear from you.
If you would like an informal discussion regarding the post please telephone David Newbery, Senior Homelessness Prevention officer on 01483 444264.
A DBS check will be required for the successful applicant.
Closing Date: 5pm Monday 8 January 2018