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Job Details

This vacancy has expired and is for reference only

Customer Service Apprentice - Woking

  • Reference: SCC/17/40775
  • Published on: Fri 11/08/2017 10:30 AM
  • Closing on: Mon 28/08/2017 23:55 PM
  • Working Pattern: Flexible Hours, Full Time, Temporary
  • Hours: 36 hours per week.
  • Salary: £11,117.60 per annum for 36 hours per week
  • DBS Check: No
  • Location: Woking Adult Learning Centre, Hoebrook Close, Westfield, Woking, Surrey GU22 9PE.
Surrey County Council logo

£11,117.60 per annum for 36 hours per week, Monday to Friday from 10 am to 6pm, based out of the Woking Adult Learning Centre, Hoebrook Close, Bonsey Lane, Westfield, Woking, Surrey GU22 9PE.

Please note this is a fixed term contract, which lasts for the duration of the apprenticeship.

Surrey County Councils offers 24 days annual leave, local government salary-related pension, discounted child care vouchers as well as the option to join the car lease scheme. For more information, please visit MyBenefits for Surrey County Council staff.

Surrey County Council is recognised as a great first place to work if you’re looking for a long and lasting career - this is your chance to receive excellent training and personal development.

Our Apprenticeship scheme provides a perfect way to earn a wage while you gain vital work experience and a nationally recognised qualification. You will be fully supported and mentored through your apprenticeship and be given protected time to complete your course work. The scheme is designed for individuals who are living and entitled to work in England, don’t have degrees, and are not in full-time education. When you’ve finished, we’ll help you to find a permanent role.

Start building your future with an apprenticeship, and the sky’s the limit.

Surrey Adult Learning delivers a wide range of courses and learning opportunities for adults. This role will be part of a team acting as the first point of contact for telephone enquiries and enrolments for adults interested in attending adult learning classes. You will provide initial information and advice, and a high level of customer care. You will input real time enrolments, process payments and refunds, along with attendance and achievement data on the Service's Management Information System (MIS).

You will be working towards a Customer Service Level 2 qualification.

Please use the apply button below to submit your CV and personal statement.

For more information please find attached to the bottom of this advert a full job description and person specification. We look forward to receiving your application.

Entry Requirements:

Two GCSEs grade A to C, or equivalent including Maths and English or the ability towards Functional Skills Level 2.

Interested in finding out more?

Please feel free to contact Katy Callingham on 0208 5418519 or email

Please note that if you are successful in being shortlisted you will be contacted via the details supplied on your CV.

The job advert closes at 23:59 on Monday 28th August 2017.

Interviews will take place week commencing 4th September 2017.