The London Borough of Richmond upon Thames is a high performing and continually improving local authority. Located on the banks of the River Thames, Richmond is arguably the most attractive borough in London to both live and work.

The Finance and Corporate Services directorate operates at the very core of the Council’s operations. The continued financial health of the authority is vital to the provision of all its services and the range and diversity of our activities.

To continue with this high performance two posts are now available within the Central Debt Recovery team. One post is a 12 month fixed term post, whilst the other is full time.

The main purpose of the role is to recover debt owed to the council across a wide range of service areas. Key tasks include customer contact, telephone debt chasing, and targeting of service areas. Dependent on experience and knowledge the right person will process cases to court, although training will be given.

Ideally you should have an understanding of invoicing customers and collecting debts. Specific knowledge of SAP is not necessary as on the job training will be given.

Richmond Council is continually reviewing its ways of working in order to provide the best services possible for residents, in the most efficient way. As a result the key tasks in any role may be varied and the post holder will be expected to take on such variations within the constraints of the grade and the level of responsibility.