Business Rates Avoidance Officer
36 hours permanent position
Salary £24 172 to £26 506 depending on experience
We are looking for a well-organised, self-motivated, strong team player, who has the ability to work under pressure and meet deadlines, to join our busy Customer Services team. You main focus will be maximising income on Business Rates focusing on the more technical aspects of discounts, exemptions and tackling Business Rates avoidance to increase the Council’s tax-base. You will also be responsible for the effective and efficient billing, collection and recovery of the Business Rates and Council Tax, adhering to corporate policies on collection and customer care. As part of the role you will act as the initial point of contact for customer enquiries and provide high level of customer services to members of the public and staff.
Excellent communication skills (written and oral) with good numeracy are necessary to deal with internal and external queries. In addition experience in an appropriate customer orientated environment is essential as well as working on a variety of IT systems.
Unfortunately we are unable to reply to all candidates. If we have not contacted you within three weeks of the closing date then your application has been unsuccessful. Shortlisted candidates will be contacted by email. CVs can only be accepted in support of a completed application form.
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